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1. First, you have to collect evidence and documents that support this communication so that we can verify them with any helpful explanations with the statement of the parties involved in them.

2. Submit the complaint to your direct official and if this is not possible, then to the higher official and so on according to the administrative hierarchy.

3. If this is not possible, you can submit a complaint directly to us through the form shown below.

Notes :

The request is treated with complete confidentiality in all cases, and you are free to disclose your identity or not, knowing that if you disclose your identity to us or leave a means of communication, this will greatly help us in the verification process.

To achieve confidentiality, the complaint is investigated indirectly through periodic audits, and the complaint is shared directly with the owners of the facility and not with the management.

Decart International for Business development®

is a group specialized In the professional fields of business, auditing, administrative, financial, tax, legal, information systems, Accounting systems and training. Decart team offers these services for both public and private sectors in a professional upgraded manner that is compatible with the most updated techniques and quality standards in the professional performance and information technology, depending on what we have of scientific and practical experiences of the professional team; hoping to reach with our clients to the top excellence in performance.

• Confidentiality: maintain information confidential as a commitment to apply the highest standards of professionalism and morality.
• Quality of products: adopt the international standards in providing high quality services that fulfill clients' needs and satisfaction.
• Independency and neutrality: commit to the principle of independency and neutrality as a basic pillar for the credibility of our services
• Efficient management: we respect our commitments against our clients and manage their priorities with high efficiency
• Social responsibility: the social responsibility represents an axial part of our policy and performance against the society.